Erin Luppnow

Erin Luppnow
Business English, Concise Expression, Psycholinguistics, Life Coaching, Emotional Intelligence
BComm Honours (Logistics Management), Post Graduate Certificate in Education PGCE (FET Phase), Teaching English as a Foreign Language TEFL (140 Hrs), ICF ACC Accreditation (Currently in progress)
Every day, professionals miss opportunities, not because they lack knowledge or expertise, but because their communication fails to create the impact they intended. The words we choose, the way we structure our message, and how we deliver it influence far more than understanding. They shape credibility, trust, influence, leadership presence, and ultimately the opportunities that follow. My coaching is built on the psychology of language. I help executives, managers, and ambitious professionals understand what their communication is signalling to others and how subtle shifts in language can transform difficult conversations, strengthen stakeholder relationships, increase influence, and build executive presence. This isn’t about speaking better English. It’s about communicating with intention. Because when your communication changes, so does the way people perceive you. And when perception changes, opportunities follow.
COACHING EXPERTISE:
- Strategic Communication and Communication Effectiveness
Helping professionals communicate with greater clarity, intention and impact by understanding how their language, message structure and delivery influence perception, credibility and outcomes.
- Communication Psychology and Perception
Exploring how language influences thought, interpretation and perception, and helping professionals become more intentional about the psychological impact their words and communication choices create.
- Business and Leadership Communication
Supporting professionals and leaders to communicate effectively across a range of business situations, from everyday interactions to high stakes conversations requiring clarity, diplomacy and sound judgement.
- Influence, Persuasion and Difficult Conversations
Helping clients communicate ideas more persuasively, navigate sensitive conversations with greater diplomacy and influence others while maintaining constructive professional relationships.
- Concise and Impactful Communication
Developing the ability to identify what matters most, structure messages clearly and communicate with greater focus and impact in both spoken and written communication.
- Business Writing and Report Writing
Helping professionals strengthen the clarity, structure, tone and effectiveness of their business writing, including emails, reports and other professional documents.
- Presentation and Speaking Skills
Helping professionals communicate ideas with clarity, confidence and impact while becoming more intentional about how their language, presence and delivery influence their audience.
- Executive Presence, Personal Branding and Strategic Image Management
Helping professionals become more intentional about the impressions they create and align their communication, presence and professional image with the level of credibility and influence they want to achieve.
- Social Intelligence and Interpersonal Effectiveness
Helping professionals strengthen their ability to understand and navigate interpersonal dynamics, build stronger professional relationships and communicate more effectively with different people and personalities.
- Emotional Intelligence Development
Coaching professionals to strengthen key emotional intelligence capabilities, including self-awareness, cognitive flexibility, empathy, reality testing, problem solving and working with independence, in support of stronger judgement, interpersonal effectiveness and professional impact.
